April 9th, 2008

Power outage in Bristow, Manassas, Gainesville - 01/29/2008

This blog entry is mostly a stream-of-consciousness that I wrote the day after a major power outage that hit the Manassas/Gainesville area back in January. I was more interested in telling the whole story than I was about paragraphing, grammar, punctuation, etc., so it may be a bit rough in parts, and may be a little difficult to follow. I had noted a few more items that I wanted to address, back then, which is why I didn’t get around to posting this sooner. Finally, over two months later, I’ve filled in those last few details.

It was around 6:10 on Tuesday, January 29, 2008. 20 minutes until my son, Matthew, needed to be at the Music and Arts Center in Manassas for his weekly guitar lesson. I was trying to get all the kids ready to go. Matthew was over at his friend Xander’s house, working on his Pinewood Derby car (the race was on Wednesday night, so he had to get as close to finished as possible (incidentally, he actually won first place in his cub scout pack’s Pinewood Derby tournament! I took tons of pictures of the whole event.)). I was in the process of getting my girls ready to go; everyone went potty, and Nikki just got finished washing her hands, but still needed help getting dressed again (she’s 2, and potty training, so the handwashing sometimes comes before the pants go back on, at this point). But as we were about to do that, the lights all went out.

This is a very rare occurrence around here, so it came as quite a shock! The girls couldn’t remember ever having experienced a power outage before, actually. Usually, the worst that happens is briefly flickering lights (and that’s rare), and maybe once or twice in the past few years the power might have gone out for 1-10 seconds, but this was different.

I told the girls to wait where they were, while I fetched a flashlight. I grabbed two: one that converts into a lantern shape, and my trusty, weapons-grade maglite. I gave the lantern-type one to Skylar, so she could provide light while I helped Nikki get dressed. Of course, she had to be wearing tights that day, which was not the easiest thing to put on a wiggly 2-year-old, in the almost-dark, in a hurry.

When we went to put our shoes and coats on, I looked out the window, and saw nothing but darkness. Usually, our whole community is lit up by streetlights and pole lights in front of every house (the HOA mandates that, actually. I should really deal with fixing mine, before I get a second violation notice about that. ssshhh!!! don’t tattle on me!). At that moment, though, the only lights I saw were flashlights and candlelights moving about in some of my neighbors’ houses. I was slightly relieved that it wasn’t just a problem in my own house, because then it would require me dealing with stuff. :)

I ran up and grabbed Matthew’s guitar, and we hurried out to the garage, where I was immediately reminded of something I hadn’t thought about yet: the automatic garage doors would not work. I was going to have to awkwardly reach up above my car and grab the handle on the string that allows operating the automatic garage door by hand.

First, I turned on my car’s headlights, though, to give us a bit more light than the flashlights were providing, without having to hold onto anything. My car’s annoyingly-bright (to other drivers on the road) headlights reflected off the wall and lit up the whole garage pretty well.

Then, I reached up and pulled the manual release string on the garage door (good thing I’ve got long monkey arms, so it wasn’t too much of a problem), then I grabbed the handle on the garage door and opened it all the way.

Next, I buckled the girls into their carseats, and backed out of the garage. Since we don’t operate the automatic garage doors manually very often, I wasn’t quite sure if opening it later would be trivial, so I didn’t close it yet. I ran into the house and unlocked the front door, then came out the garage and closed it.

As I was about to get back into my car, Lacey arrived with Matthew. She told me she’d been trying to call my cell phone, but it wasn’t going through. I suggested that maybe it was because I had been using it, off and on, as a flashlight, and maybe it doesn’t like to act as a phone when it’s being used as a flashlight.

At this point, it was already around 6:20, so she said I shouldn’t bother going, since he would be way too late. I wanted to try, though, because I get him to his guitar lesson up to 10 minutes late pretty often, and it usually takes 10-20 minutes to get there (depending on traffic/lights). So, Matthew hopped into my car, while Lacey pondered how to get into the house. I told her that the front door was unlocked, and that there was a flashlight on the floor, on the left, just inside the front door. So, she went in, and the kids and I took off for the Music and Arts Center.

On the way there, we saw the emergency lighting on at Matthew’s elementary school, and I talked to the kids about how/why they have that, and we don’t. When we got to the main road, the traffic light was out, and people were not exactly taking turns at that point, so I waited until no cars were coming on the main road before turning.

When I got to the next light, it was out, too. People were trying to take turns at this one, but they were not doing a great job of it. It was an awkward intersection. The main road had 2 main lanes and 2 turn lanes (right and left), in both directions. The other road had 1 main lane and 2 turn lanes each direction. This meant up to 14 cars could potentially be waiting at that powerless light at any given moment.

Thankfully, there were not that many cars, but even trying to coordinate 8 cars taking turns, in the dark, and in the rain (oh yeah, forgot to mention that! it wasn’t too much rain, but there was a little bit, here and there), is fairly challenging. We got through it, though, and the next light we encountered was actually functioning. Looking around, while waiting for that light, we saw the fire station, which appeared to have all lights on. We wondered whether fire stations have nothing but emergency lighting, since emergencies are when they are needed most. We watched a firetruck and an ambulance come out, sirens wailing and lights flashing. Shortly after that, our light turned green.

As we were turning, I looked to one side and a whole shopping center appeared to be without power. Then, we passed a couple of housing developments that seemed to have full power. The traffic lights were out, though, but they were fairly minor intersections, where the traffic lights have only actually recently been put in, anyway, so they didn’t pose much of a problem.

When we got to the next major intersection, the light was out. This time, it was an intersection of two main roads, where probably 16 cars could be waiting at any given time. There were a lot more cars at this intersection, but still, luckily, not 16 at once. Still, people were confused and didn’t know how to take turns properly, so it was a very dangerous place to be. While I was waiting for my turn to go straight, the person next to me decided to go ahead and go through. Since that caused everyone else to stop and wait for that car, anyway, I went through as well.

Then, we almost immediately got to another major intersection of 2 main roads, where I believe a cop was directing traffic. Phew! That sure made things easier/safer. After that, we drove past some neighborhoods with power, and some without. I couldn’t recognize a pattern from my perspective, but maybe it would make more sense if you looked at it on a map.

Around this time, I started talking to the kids about how power gets from the power plant to our homes, and what types of things can cause outages. I know I mentioned wind and ice affecting the above-ground power lines, cars running into utility poles, construction equipment digging in the wrong spots–where power lines were buried (and I told them about Miss Utility), and anything else that came to my mind. The kids listened intently, and asked a few questions that only kids would ask (i.e. cute ones. wish I could remember them!). It was fun having this opportunity to teach my kids something that ordinarily just wouldn’t come up in normal conversation.

At this point, we’d driven about 5 miles from home, and we were still seeing power outages left and right. Some lights were out, some were on. Some intersections had police officers directing traffic, but some didn’t. There seemed to be more intersections with police as we got closer to Sudley Rd. (Rt. 234 business), though, since that’s a major artery through Manassas.

When we got to the light where we needed to cross 234 to get to the shopping center with Music and Arts Center, I saw that the shopping center on the right had power (Toys R Us, Party City, etc), but the one we were going to did not. I went across anyway, though, to see if Matthew’s guitar teacher happened to be there, playing by emergency light/flashlight/candlelight. It was a stretch, but I didn’t want to rule it out, after having driven all the way there through dangerous intersections. We could see that there were people in Music and Arts Center, but there were no lights visible inside, and nobody came out to greet us when I stopped my car in front of the store to look. Oh well.

So, I drove up to Giant, because they seemed to have a LOT of lights on. As we got closer, it sortof looked light emergency lighting, but seemed like just too much lighting for that to be the case. Even one of the register number lights was on, and there were definitely employees and customers in the store. So, I went and parked my car in the far corner of the parking lot, like I always do; uphill (so no carts will roll into it) and away from most other cars.

Before going in, I tried to call Lacey, but was still unable to reach her (oh yeah, I had tried to call her repeatedly on our way there, but had not been able to get through at all. Just then I vaguely remembered hearing something, at some point, about using SMS (text messages) in emergency situations. I tried sending Lacey a message, and she got it!

Finally, I could tell her how crazy the drive had been, and tell her that the power was out at the music store. I also told her that we were going to go into Giant, since it seemed to be open, and pick up a few things. I figured that would also give the police more time to station officers to direct traffic at more intersections, and would also give the power a little bit more time to be restored. She replied that I should try to get candles and flashlights, too.

So, the kids and I got unbuckled and walked all the way across the parking lot to Giant. When we got there, there was a sign on the door that said “sorry, temporarily closed” (or something like that). I guess the customers that I had seen must have been in the store when the power went out. I figured it was probably good that we couldn’t go inside, because there’s a good chance the credit card reader wouldn’t have been working when I got to the checkout, so it was good to avoid that risk, since I had no cash on me (sorry, Clint, I did not take your advice about always carrying cash).

I was going to try to drive to a store that did have power, but I decided that with traffic the way it was, and with my car running very low on gas, I should probably just get the kids home. Then, I could potentially run out later (in the van) to pick up whatever we might need from a store that had power, somewhere.

So, I took the kids home. On the way home, we found that more intersections had police officers directing traffic, which sparked a fun conversation about the light-saber-esque devices the cops were waving around.

We also talked about why cell phones were not working, but SMS messages were. I was not all that knowledgeable about that subject, but I certainly had more to offer than my 2-, 4-, and 8-year old kids, so I told them what I did know, most of which went over their heads anyways. :)

When we got home, I sent Matthew out to open the garage door (by hand). Just as he started pulling it open, the power came back on! Then, Lacey came out to greet us.While we were gone, Lacey had found all the candles in the house, and had carefully set them up throughout the house. She was all sorts of bummed that the power came on just as we got home, because she wanted to show us her pretty candle setup. She’d spent quite a while putting them on safe [enough] surfaces that cats would not be messing with, and the end result was a functional and aesthetically pleasing candle configuration. So, we went around and turned all the lights back off as soon as we walked in, so the kids and I could enjoy the candlelit house.

That was fun, in itself, but then I had an idea for something else fun to do while the lights were all out. The kids had all received tubes of glow bracelets for Christmas, but we hadn’t gotten around to actually using them yet. So, we opened those up and got cracking (literally.. that’s how you activate the glow) on making glow bracelets and necklaces for everyone to wear and play with. That was fun for everyone, and helped us to make the most of a weird and kinda scary situation (albeit a little too late, but it certainly helped change the overall mood of the evening!)

In the days immediately after the outage occurred, I was keeping my eye on local news sources and blogs, hoping to learn more details. Here are a couple links I saved:

February 28th, 2008

American Idol 02/26/2008 - notes

I’m not going to go into detail about last night’s episode. Just going to post a few observations and make fun of a couple people. :)

What was up with Simon having his hand up by his head like 1 moose antler all night? Lacey and I kept seeing it and cracking up, and both kept thinking “Nanu, nanu”. We realize that the hand sign was different, seeing Simon Cowell doing that over and over reminded us of Robin Williams’ quirky behavior on Mork and Mindy.

Simon Cowell with one moose antler

Next we come to the boy that Jena and Lacey have been referring to as “Vampire Boy” all season: Jason Yeager. I didn’t understand why, so Lacey tried to show me last night. She said he had very pointy canine teeth, but I kept watching and could not see what she was talking about–until she paused it at just the right time:

Jason “Vampire Boy” Yeager (pic 1)

Don’t see the sharp, pointy fang? How about a closeup?

Jason “Vampire Boy” Yeager (pic 2)

I was sold at this point. That tooth is a bit pointier and sharper than normal, and the one next to it (towards the back) looks a bit fang-like as well. But Lacey is good with the remote. Real good. She managed to pause it at just the right time again, a minute or so later, so we could check out the other side of his mouth:

Jason “Vampire Boy” Yeager (pic 3)

…and another closeup, if you’re not convinced:

Jason “Vampire Boy” Yeager (pic 4)

Okay, enough about Vampire Boy. If I remember correctly, his performance was “just aiight for me, dawg.” Most of them have been that way, so far this season, and last night was no different.

Our next victim is the boy who Lacey and Jena have nicknamed “Man Cuddy” (or something like that), after Lisa Cuddy on House, M.D. (one of our favorite TV shows). I have to agree, there is some resemblance.

I was going to link to a picture of Cuddy to prove this point, but when I looked at their pictures side-by-side I didn’t really see it. But from memory, if you’re a fan of House, you may see a younger, more masculine version of Cuddy in the following 4 pics of Jason Castro:

Jason “Man Cuddy” Castro (pic 1)

Jason “Man Cuddy” Castro (pic 2)

Jason “Man Cuddy” Castro (pic 3)

Jason “Man Cuddy” Castro (pic 4)

Lacey thinks Cuddy’s much cuter as a guy. She liked his performance last night, too. I was fine with it, but not blown away.

The kid at the end, though (David Archuleta)–the one who sang John Lennon’s Imagine–he was definitely the best of the night and maybe even the season so far. If I wasn’t confident that he’ll get a TON of votes, I would have voted for him (haven’t voted yet this season, probably won’t for a while still).

February 22nd, 2008

USABILITY: DirecTV’s puzzling bill viewing policies

I got an email from DirecTV recently, telling me that prices are going up. They linked to a PDF with new pricing info. It looks like the price of just about every subscription plan/feature they offer is going up by $2-5/month. It was not customized for me, though–it was very generic.

To find out how much my own rates were going to increase, I had to login to my account on directv.com. When I got there, though, I had a very hard time figuring out exactly what my current plan is, and how much I’m currently paying for it.

See, the problem is that I signed up with my bank to receive e-bills from most of my billers, including DirecTV. For some reason, because I usually like to view and pay all of my bills from one central location (my bank’s website), DirecTV will not allow me to view any of my bills–past or present–on directv.com.Here’s what I got when I tried to view a bill (to see which subcription package/rate plan I’ve been on for the past few years):

Our records show you are signed up to view your DIRECTV bill through your financial institution, or another bill paying web site, and not through directv.com. Because the DIRECTV online bill view service allows you to view your bill at only one web site, you are unable to view your bill at directv.com.


To view your bill here instead, you must first discontinue the online bill view you set up at your other bill paying website, by following the instructions they provide. Once de-enrolled from their bill view feature, it may take up to 30 days before you can view your bill statement at directv.com.


In the meantime, you still have access to all other directv.com account functions, including making an immediate, one-time check or credit card payment. Thank you.To ensure the privacy of your personal information, this message will no longer appear once you close the pop-up browser window.

I don’t understand the point of preventing me from viewing my bill from multiple locations. I encountered this same odd behavior with Verizon in the past. Does anybody know why they would do this? I could understand limiting users to having monthly e-bills sent to only one bank. But I think you should always be able to view your account information, including at least the most recent bill, on the company’s site, itself.

To make matters worse, it can take a month or two to get them to start sending e-bills to a bank, and then it can take a month to stop them from sending e-bills to that bank. That huge delay puzzles me, as well. Online customer account management and B2B communication should be instantaneous. 30 days is worse than snail mail! Couldn’t DirecTV print out my bill, send it to my bank via horseback mail carrier, and have someone at my bank type the bill into their system in less than 30 days? Ugh!

Anyways, my rate increase is about 5.5%. Oh well, not like I have much choice. It’s Comcast or DirecTV, here, and I’m happy with my DirecTV DVR that I got before their agreement with Tivo ended. I tried Comcast cable for a while, last year, but I couldn’t deal with the horrible Scientific Atlanta DVR that came with that.

**UPDATE BEFORE POSTING**Okay, I’ve been meaning to blog about this for several weeks, now. I logged into my account at directv.com, a few minutes ago, and I was able to see the name and price of my subscription plan right at the top of the main Account Details page, in a section called “Activity Since Last Bill.”

DirecTV: Activity Since Last Bill

Click the above link to see the expanded Activity Since Last Bill section from my directv.com Account Details page.

I’m not sure if I just didn’t notice/find this link when I was looking for it, a few weeks ago, or if they’ve since made some changes to their website. I think I’m seeing a lot more DHTML/AJAX going on, so I’m thinking they made some UI improvements recently.

Unfortunately, the “View Bills” link still takes me to that page quoted above, where they tell me that I can’t view my bill on their site since I signed up to be able to receive e-bills on my bank’s site. Hmpf.

January 4th, 2008

Posted my first video on YouTube!

I recorded video, with my phone, of a squirrel going nuts (no pun intended!) on my deck, last week. At first, he was just continuously waving his tail really fast. Then, I noticed he was quacking, so I opened the door and captured the audio as well. I enjoyed showing the video to my friends and family, over the past week, and everyone seemed to think it was cool.

So, I decided it was time to post my first video on youtube. Check it out!

May 16th, 2007

Cingular estimates data usage 13.5 years in advance

“View Minutes”, as it used to be called, has always been a temperamental feature for AT&T Wireless->Cingular->at&t. I won’t go into all the ways that it has sucked over the years, right now, but I should probably address that one day.

For now, I just want to share something interesting that I saw when I tried to view my data plan usage recently. Click the image to see it in context, although the context really doesn’t help much:

cingular-data-usage-year2020-sentence.gif

That’s awfully far in advance to estimate my data usage! It does make me wonder, though, how my data usage really might be in the year 2020, if the concept of internet usage via cell phone/pda is even relevant by then.

For now, I just hope that Cingular doesn’t screw up the dates when it comes to my *contract*, because I’m pretty sure I didn’t sign a 14-year contract!