June 30th, 2008

usability: Verification of Challenge Question and Challenge Answer

A website I use regularly requires me to verify my contact information annually. Today, I noticed that the last question on the verification page is for my “Challenge Question” — the question/answer combo that I would need to use if ever lost my password.

Here’s a small screenshot showing this question (click it to see a larger screenshot with more context):
What was the name of your first pet? xxxxxxxxxxxxxxxxxx

As you can see, it shows the question that I chose to use, but for the answer it shows “xxxxxxxxxxxxxxxxxx”, and says “Your challenge answer has been hidden for security reasons.” Then, it asks me to check a box saying “Yes, the information above is correct.” How can I confirm that my challenge answer is correct, if I can’t see it? The number of x’s does not even correspond to the number of characters in my first pet’s name.

While I appreciate that they do not display this relatively-sensitive information (since it’s almost like a password), I feel like it’s silly to ask me to verify something that I can’t see. I refused to accept that the answer was correct, and went ahead and selected/entered a new Challenge Question/Challenge Answer combination.

February 22nd, 2008

Gmail Spam folder Web Clips revisited

Hey, check it out! The funny Gmail Web Clips phenomenon I blogged about a couple years ago was the subject of a recent entry in the Official Gmail Blog.

Yes, at Google, went through the same steps I did, when I first saw “Spam Hashbrown Bake” at the top of my gmail window:

1. disbelief: Is that really a context-sensitive ad for Spam-related products, appearing at the top of my Spam folder view? Maybe it’s just a funny coincidence.

2. confirmation: [refresh page a couple times] Hey, it’s another recipe involving Spam, and another one! There’s something funny going on here!

3. research: Ms. Schneider one-upped me on this one. When I encountered this Spam folder Easter egg, all I had available to me was the Gmail help system (which seemed to imply that this context-sensitive Web Clip thing should not be happening). She has the benefit of being a Google insider, so she actually went and talked with a Gmail Product Manager about it.

Here’s what Ms. Schneider found out, regarding the origin of the Spam recipe Web Clips:

At first I was told that these recipes “were placed there by elves when we weren’t looking” (real cute), but Keith, one of Gmail’s Product Managers, eventually divulged the real story. Turns out that when they came up with the idea for Web Clips, they didn’t think it made sense to show these RSS feeds and ads in the spam folder. After all, these clips should be useful and fun, but spam (of the email variety) is neither of these things. Not knowing what to put here, Keith searched for “spam recipes” and decided to make a feed out of the results. As he said, “it was just one of those late night ideas” — probably a consequence of too many said [sic] energy drinks.

One thing that she may not have noticed, though, is that a similar behavior occurs when viewing your Trash folder in Gmail. guess she didn’t notice (or just didn’t mention) that the Trash folder also has trash-related Web Clips (see screenshot in my original blog entry about this).

It was nice to finally read an explanation about this mysterious Gmail behavior, after all this time. I didn’t even have to seek out the explanation–it came to me in a feed! :)

November 8th, 2007

Firebug can make Gmail slow

I love the Firebug extension for Firefox. It’s one of those few extensions that I actually use every day. I raved about it when I first found out about it, last year, and I still love it now.

I’ve been noticing that Gmail has been pretty slow, recently, but I assumed it was just related to their recent rollout of IMAP support, or their recent UI improvements.

Then, this morning, I saw this message at the top of my Gmail page (image has been scaled to fit blog content area width):
Gmail warning: Firebug is known to make Gmail slow unless it is configured correctly.

The “Fix this” link took me to a Gmail Help page: Firebug can make Gmail slow

Google offers two suggestions:
- just disable Firebug for mail.google.com
OR
- turn off XMLHttpRequest logging and network monitoring

A little while later, I was reading Ben Simon’s blog, and saw that he ran into the slow Gmail problem a couple days ago, as well. It appears that he figured out that Firebug was the culprit, even before Google started showing the warning message that I saw. Ben’s solution was simple:

A quick right mouse click on the green checkmark in the bottom right hand corner of my browser, and selecting Disable Firebug is all it took to get reclaim my browsing speed.

I can’t decide which solution I prefer–Gmail’s selective-disabling approaches or Ben’s total-disabling of Firebug. At first, I thought disabling Firebug completely was just crazy talk. But then I started thinking about it, and realized that it would probably speed up my web browsing in general. I could just enable Firebug on those specific occasions when I’m actively debugging webapps.

But, I often find myself using Firebug on sites that I did not specifically go to for debugging purposes, and it’s nice to have Firebug already loaded and ready to let me hack away. So, I think I’ll start with Google’s first suggestion, and try disabling it specifically for the gmail site. While I’m at it, I think I will disable Firebug on iGoogle, too, since it seems to be very Javascript-intensive.

**Update**:
I just noticed that Firebug lets you specifically set which sites you DO want to use it on, as well as the ones you DO NOT want to use it on. Just right click the little green check mark in the bottom right corner of your browser window, and select ‘Allowed Sites’. That pops up a little dialog, which lets you specify whether to Allow or Block Firebug for each site in the list. Neat.

September 25th, 2007

Ported my old geek blog’s theme to Wordpress

If you read this blog on the web, you may have noticed that the whole site looks different. I’ve never been too fond of the default Wordpress theme, and didn’t like any of the other Wordpress themes that I’ve seen, enough to use them.

I did always like the theme I had on my old Blogger geek blog, but that theme was not available for Wordpress. The theme is called “Rounders 3″, originally designed by Douglas Bowman.

So, I hacked apart a page from my old geek blog, and did some reading about Wordpress theme development (see links section below), and worked on building a Wordpress theme based my old geek blog’s theme. Today, I decided to go ahead and switch this blog to use that newly-ported theme.

Here are two screenshots, for comparison:
spugbrap’s blog (old theme - default wordpress) [small]spugbrap’s blog (new theme - ported from Blogger to Wordpress) [small]

Useful Links:
Theme Development « WordPress Codex
How-To: Create a Wordpress Theme in 5 minutes

Feedback:
What do you think of the new look? Please feel free to leave a reply, below! Also, if you run across any broken links, unreadable fonts, missing images, alignment problems, etc., please let me know. Thanks!

July 3rd, 2007

Google Maps adds drag and drop tweaking

Read about this on one of my favorite geek/productivity blogs, lifehacker:

Google Maps: Drag and drop to tweak your driving route
Don’t like the driving route Google Maps doled out to you? Now you can change the driving directions by grabbing the blue route line and dragging it to create a new destination point, which will in turn create a new route.

I’ve been wanting this feature from any online mapping service, for *years*. I’ve talked about it countless times with friends, co-workers, classmates, etc. The ability to say “No, dummy, I’m not taking 66. It’s rush hour!” or “Ack! No way, they’re doing road work on that road this week, and it’s a mess.” is something that I’ve always wished for.

I haven’t tried this feature on Google Maps yet, but I look forward to playing with it sometime in the near future!