Voice Mail from automated Cingular Wireless survey
I went to a local Cingular Wirelss store last week, to get a new SIM card to use with my new phone (my old SIM that I’ve been using for the past couple years was not good enough for my new phone.. something about the 3G features and stuff).
Then, over the weekend, I got an automated phone call from Cingular, which left me a 1:17 voice mail. I found it funny for a couple reasons:
- It didn’t recognize that it was leaving a voice message, so it just sat there waiting for a response, and repeating itself.
- It called me, then complained that I was using the wrong kind of phone!
Below is a transcript of the voice mail. If you’d like to listen to it, here is an mp3 of this voice mail from the automated cingular survey.
…from the Customer Feedback center for Cingular Wireless, now the new AT&T. For English, press one. Para recibir atención en español, oprima el dos.
[6 second pause]
I’m sorry, but we were unable to record your answer. I will repeat the question for you. For English, press one. Para recibir atención en español, oprima el dos.
[6 second pause]
I’m sorry, but we were unable to record your answer. I will repeat the question for you. For English, press one. Para recibir atención en español, oprima el dos.
[6 second pause]
I’m sorry, but we did not detect a touch tone response. In order to complete the customer service survey for Cingular Wireless, now the new AT&T, you must use a touch tone phone. If you would like to call us back, the toll-free number is 1-800-882-9484. Again, that toll-free number is 1-800-882-9484. Thank you! Good-bye.
Does anyone else think the voice sounds a lot like Emily Procter (Calleigh Duquesne on CSI:Miami)? I doubt it is, but I kept thinking that as I was listening to it a couple times to transcribe it.

