September 23rd, 2007

University of Phoenix Test Scores Contact Information

I was trying to register to take a CLEP exam, to earn some credits and work towards finishing my degree at University of Phoenix, but I had trouble with a couple questions on the registration form. Question #22 on the CLEP registration form asked for information about the “Score Recipient”, which, in my case, is University of Phoenix. But the form asked for a “Code No.” and “Institution Name and Address”.

Here is the appropriate information, according to my academic counselor. She said it’s the only “Code No.” and “Institution Name and Address” that anyone needs, when trying to have any test scores (not just for CLEP tests) sent to UOP:

CLEP TEST CENTER ADMISSION FORM

22. Score Recipient:

Code No. 014593

Institution Name and Address:

Phoenix-Uopc-Student Services AA-K101
1221 N. College Ave
Tempe, AZ 85281


Okay… I just had to share that information publicly, since it was rather difficult for me to find. Now, I’ll discuss how hard it was for me to find it.

Well, I couldn’t find the information in any of the CLEP-related emails and documents that my academic counselors have sent me, over the past few years, so I searched on the UOP student website. I couldn’t find the code number, and did not know which of UOP’s addresses was the one to have test scores sent to. Since UOP has campuses all over the US (and beyond?), as well as a particularly large online presence, I didn’t know whether the scores should be sent to my local campus, or the main Phoenix, AZ campus, or what.

When I looked up UOP on the College Board’s website, I found a code number, and two addresses: some kind of main address, and the admissions office; both of which were in Arizona. I didn’t know which one to have the scores sent to.

So, I emailed my academic counselor, giving her the information I’d found, and asked which address to use. I was feeling impatient, though, because I’ve been procrastinating this CLEP stuff for a *very* long time, and was so close to finally dealing with it. So, I kept looking for the info, myself.

The main UOP website was not very useful, but I did run across some kind of “Chat with someone NOW” link, so I tried that. When I asked the person for the info that I needed, he was not sure, so he asked for my phone number, called me, and conferenced me in with my academic counselor. I felt bad for nagging her, since I had just sent her that email so recently, but she was able to find the information that I needed.

Hopefully the information is correct, and hopefully others will have an easier time finding it, now. I’ll post some sort of follow-up, to let you know how things go with my CLEP registration, as well as the subsequent score reporting.