March 2nd, 2007

LANDesk Security and Patch manager is not as friendly as it first seemed.

This afternoon, at work, a dialog popped up from the LANDesk Security and Patch Manager. That’s fine, and all, I don’t mind having the IT people making security patches automatically get installed on my work laptop, when I’m at work.

But, what pisses me off is the dialog that it gave me:LANDesk Security and Patch Manager dialog

At first glance, it looked like it was giving me up to 2 hours to get to a stopping point in my work, before it would force the update to take place. I’m not thrilled with having a deadline before a forced upgrade, but I understand that the sysadmins have tens of thousands of workstations to maintain security on, and the laptop belongs to the company, and so forth. At least this was nicer than forcing the update to happen right away, right?

But then I tried to go back to my work, and it showed its true colors. The stupid LANDesk countdown window (and its parent window) are “always on top”, and do not respond to Minimize messages. There is no minimize icon on the window’s title bar, and the “Show Desktop” shortcut (which usually minimizes everything, even things that don’t have ‘minimize’ options of their own) was ineffective against this LANDesk dialog.

Without getting this dialog to go away, getting any more work done was going to be difficult. :( I did figure out that I could drag that window out of the way, so the leftmost edge of it was just barely visible on the rightmost edge of my screen. Also, my TextPad window had an Always on Top option, which allowed me to bring it above the LANDesk window. But I was already distracted from my work, so I decided to take a couple screenshots, blog about this, and tell it to go ahead and install.

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