A couple of product support no-brainers
As a software developer, I don’t like to write help files/documentation/etc. As a picky reader, I also can’t help but spot typos in other people’s writing (but not in my own, apparently!), broken English (like instructions written by people for whom English is clearly not their primary language), and statements that brought to mind a big, fat, “DUH!” when I read them.
Here are a couple of the latter, no-brainer “DUH” types, with my comments below.

– Oh, it won’t turn ON because it’s OFF.. thanks for the insight!

– Wow, that’s a *much* better version number. I hope they can implement a similar feature in the next version, too!


March 27th, 2007 at 11:53 am
Hey, I just realized that I’ve posted something like this before, back in November, 2005, when Canon’s support site advised me that the reason my camera won’t turn on might be because it’s off. :)
March 27th, 2007 at 6:05 pm
Did you just delete the trackback entry because you linked it yourself in your comment??
anyway: haha, funny
March 28th, 2007 at 6:51 am
Clint: Not sure what you’re talking about.. I didn’t do anything special with trackback stuff. Glad you liked the post, though. Plenty more where that came from! I see stupid things like that every day, and have been saving snapshots (either screenshots or camera pics) for a rainy day.
April 1st, 2007 at 3:11 pm
Holy cow that cracked me up. It was sufficient motivation to get a login over here. :)